Datasets
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FY21 Highlights
MDOD's Customer Service Report - Governor's Customer Service Initiative - FY 21 Highlights -
MD COVID-19 - Total Vaccinations Statewide
Regarding all Vaccination Data The date of Last Update is 4/21/2023. Additionally on 4/27/2023 several COVID-19 datasets were retired and no longer included in public COVID-19... -
Licensing
MD Department of Labor's Customer Service Report Licensing Page -
Improving the Customer Experience -- MIA
Maryland Insurance Association's Customer Service Report - Improving the Customer Experience from Multiple Perspectives -
FY21 MEA CS Highlights
MEA customer service highlights. -
Improving the Customer Experience from Multiple Perspectives
MDVA Page detailing how they are improving the customer experience from multiple perspectives by making services available online, and improving processing times for customer... -
Leadership Analysis -- MIA
Maryland Insurance Agency's analysis of Fiscal Years 2021 and 2022 in terms of customer service survey results and customer service training. -
Contributors and Contact Information
This page provides contact information for the MDP customer service annual report contributers -
Labor - Customer Service Annual Report Coverpage
Customer Service Annual Report Coverpage -
Improving the Customer Experience from Multiple Perspectives
MSP customer service overview -
MDEM Leadership
MDEM leadership analysis and summary of future plans. -
2017-2022 Highlights
MDVA customer service highlights -
Communications and Social Media
Communication and Social Media - Hogan Administration -
YouTube
The Department of Labor's YouTube tutoral videos. -
FY 2017-2022 Highlights
The Maryland Insurance Administration 2017-2022 Agency highlights -
FY22- About the Department of Health
FY22- About the Department of Health -
Best Practices -- MIA
Customer service best practices - MIA -
FY22 MIA Customer Service Annual Report
MIA customer service annual report cover page -
Lottery and Gaming Customer Service Report
Customer Service Annual Report - Maryland Lottery and Gaming Control -
FY21 Highlights
MEMA's 2021 customer service highlights