Datasets

• FY2021 Highlights - MIA

  MIA's Maryland Customer Service Annual Report's Highlights for 2021 and plans for 2022.

• Recognition Given to Employees

  Departement of Budget and Management Employee Recognition

• Table of Contents - Maryland Department of Disabilities

  Cover page for Maryland Department of Disabilities' Customer Service Annual Report 2021

• Detail FY21 Results and FY22 Plans

  MDOD Customer Service Annual Report summary of 2021 and plans for 2022.

• Leadership Analysis of FY21

  Customer Service Annual Report 2021 Leadership Analysis

• Cover Page

  Department of Aging's Customer Service Annual Report Cover page.

• CS MEA FY21 Improving the Customer Experience

  Customer Service Annual Report -Improvement of customer service over the year.

• Adjusting Hours to Meet Customer Demands

  MIA's change in support to meet customer need.

• Contact Information CY2021 report MEA

  Contact information for questions about the Maryland Department of Energy's Cutomer Service Report for 2021

• Leadership Analysis of FY22 and Summary of FY23 Approach

  MIA Leadership Annalysis and summary for 2023 - Customer Service Annual Report

• Conclusion

  Customer Service Report - Conclusion Page - Overall, our FY21 Customer Service Satisfaction outpaced our efforts in FY20. We will continue to make strides that provide...

• Leadership Analysis of FY21 and Summary of FY22 Approach

  MDSP Leadership Analysis of FY 2021 and Summary of FY2022.

• MDEM Recognition Given to Employees

  MDEM's Recognition page - Recognition given to employees describing The Secretary’s Above the Call (ABC) Award

• Table of Contents

  MDEM Customer Service Report - Table of Contents

• MEMA (Maryland Emergency Management Agency) FY21 Annual Report

  Maryland Emergency Management Agency - MEMA Customer Service FY 21 Annual Report

• Improving the Customer Experience from Multiple Perspectives

  Maryland Department of Aging's Customer Service Report - Improving the Customer Experience from Multiple Perspectives

• Detailed FY21 Results and FY22 Plans

  Department of Human Services Detailed FY 2021 results and plans for FY22

• GGO

  Governor's Grants Office Customer Service Landing Page

• Improving the Customer Experience from Multiple Perspectives

  MD Mortgage Program - Improving the Customer Experience from Multiple Perspectives

• FY21 Leadership Analysis and Summary of FY22 Approach

  MDP Customer Service Report - FY21 Leadership Analysis and Summary of FY22 Approach