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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    MTA NYCT Paratransit Customer Experience: Beginning 2018

    Metadata Updated: March 28, 2026

    Customer Experience is the percentage of valid trips and no-show trips that meet all four separate measurable established standards for quality of provider service (Pick-up OTP, Drop-off OTP, Max Ride Time, Provider No-Show).

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date February 14, 2022
    Metadata Updated Date March 28, 2026

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date February 14, 2022
    Metadata Updated Date March 28, 2026
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/qu52-5ejz
    Data First Published 2024-01-10
    Data Last Modified 2026-03-18
    Category Transportation
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 9a466c38-dab8-4465-a2cf-6d5b2d564118
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/qu52-5ejz
    Source Datajson Identifier True
    Source Hash d7c8d22e6fbb6244beb6c080ebe7759cedd6fa7764a116d5d5644617a341935b
    Source Schema Version 1.1

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