-
State
MTA NYCT Customer Engagement Statistics: 2017-2022
State of New York —
This dataset provided statistics and performance metrics about the volume and responsiveness in engaging with customers via several customer engagement channels. Data... -
State
MTA Pulse Survey: Beginning 2025
State of New York —
The Pulse Survey dataset provides customer sentiment and satisfaction results across MTA service modes. The dataset is organized as survey output records (not... -
State
MTA NaviLens Usage
State of New York —
Navilens usage data contains records of scan events (each row represents a time a NaviLens code was scanned). Scan records include the code identifier, the type of... -
State
MTA NaviLens Feedback Survey
State of New York —
This dataset contains responses from the MTA NaviLens feedback survey, which collects customer feedback on NaviLens and NaviLens GO, two accessibility and wayfinding...