{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "DCGISopendata", "hasEmail": "mailto:gisgroup@dc.gov"}, "description": "<div style='text-align:Left;'><div><div><p><span>Data provided here are from the DC's 311 service request center. They represent all service requests for residential snow removal. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at\u00a0</span><a href='https://311.dc.gov' target='_blank' rel='nofollow ugc noopener noreferrer'>311.dc.gov</a><span>, electronic and US mail service or via other methods of communication. </span></p><p><span>The </span><a href='https://ouc.dc.gov:443/' rel='nofollow ugc'><span>Office of Unified Communications (OUC)</span></a>\u00a0<span>oversees the designated call center for all 311 calls and for all District 911 calls. </span></p><p><span>Please also visit the </span><a href='https://dcgis.maps.arcgis.com:443/apps/webappviewer/index.html?id=dca9e27c4c9d4c24a02cb2c5006beae2' rel='nofollow ugc'><span>DC 311 Service Request Map</span></a>\u00a0<span>which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.</span></p></div></div></div>", "distribution": [{"@type": "dcat:Distribution", "accessURL": "https://opendata.dc.gov/datasets/DCGIS::residential-snow-removal-service-requests", "format": "Web Page", "mediaType": "text/html", "title": "ArcGIS Hub Dataset"}, {"@type": "dcat:Distribution", "accessURL": "https://maps2.dcgis.dc.gov/dcgis/rest/services/DCGIS_APPS/SR_30days_Open/MapServer/17", "format": "ArcGIS GeoServices REST API", "mediaType": "application/json", "title": "ArcGIS GeoService"}, {"@type": "dcat:Distribution", "accessURL": "https://maps2.dcgis.dc.gov/dcgis/services/DCGIS_APPS/SR_30days_Open/MapServer/WMSServer?request=GetCapabilities&service=WMS", "format": "OGC WMS", "mediaType": "application/vnd.ogc.wms_xml", "title": "OGC WMS"}, {"@type": "dcat:Distribution", "accessURL": "https://opendata.dc.gov/api/download/v1/items/e1a974137d4b4100a5d8410e45273648/csv?layers=17", "format": "CSV", "mediaType": "text/csv", "title": "CSV"}, {"@type": "dcat:Distribution", "accessURL": "https://opendata.dc.gov/api/download/v1/items/e1a974137d4b4100a5d8410e45273648/shapefile?layers=17", "format": "ZIP", "mediaType": "application/zip", "title": "Shapefile"}, {"@type": "dcat:Distribution", "accessURL": "https://opendata.dc.gov/api/download/v1/items/e1a974137d4b4100a5d8410e45273648/geojson?layers=17", "format": "GeoJSON", "mediaType": "application/vnd.geo+json", "title": "GeoJSON"}, {"@type": "dcat:Distribution", "accessURL": "https://opendata.dc.gov/api/download/v1/items/e1a974137d4b4100a5d8410e45273648/kml?layers=17", "format": "KML", "mediaType": "application/vnd.google-earth.kml+xml", "title": "KML"}], "identifier": "https://www.arcgis.com/home/item.html?id=e1a974137d4b4100a5d8410e45273648&sublayer=17", "issued": "2015-04-30T13:01:09.000Z", "keyword": ["311", "call center", "District of Columbia", "OUC", "resident", "Service Requests", "snow", "Washington DC", "winter"], "landingPage": "https://opendata.dc.gov/datasets/DCGIS::residential-snow-removal-service-requests", "license": "https://creativecommons.org/licenses/by/4.0", "modified": "2026-04-15T04:49:19.000Z", "publisher": {"name": "D.C. Office of the Chief Technology Officer"}, "spatial": "-80.1157,38.7516,-76.9064,41.2677", "theme": ["geospatial"], "title": "Residential Snow Removal Service Requests"}