{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "DBurl", "hasEmail": "mailto:no-reply@opendata.maryland.gov"}, "description": "MDVA Page detailing how they are improving the customer experience from multiple perspectives by making services available online, and improving processing times for customer transactions, adjusting hours to be meet customer demands, and using social media to improve customer experience.", "identifier": "https://opendata.maryland.gov/api/views/ndr8-jgsw", "issued": "2021-10-12", "landingPage": "https://opendata.maryland.gov/d/ndr8-jgsw", "modified": "2022-09-21", "publisher": {"@type": "org:Organization", "name": "opendata.maryland.gov"}, "title": "Improving the Customer Experience from Multiple Perspectives"}