{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "NY Open Data", "hasEmail": "mailto:no-reply@data.ny.gov"}, "description": "This dataset contains information on customer feedback submitted by riders of the transit system on the MTA\u2019s website. For each piece of feedback provided, it is categorized as a complaint or commendation, and there is information provided for the agency (Buses, Subway, Long Island Rail Road, or Metro-North Railroad), the subject matter, the subject detail, the issue detail, the year, the quarter, and, if applicable, the branch/line/route.", "distribution": [{"@type": "dcat:Distribution", "downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.csv?accessType=DOWNLOAD", "mediaType": "text/csv"}, {"@type": "dcat:Distribution", "describedBy": "https://data.ny.gov/api/views/tppa-s6t6/columns.rdf", "describedByType": "application/rdf+xml", "downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.rdf?accessType=DOWNLOAD", "mediaType": "application/rdf+xml"}, {"@type": "dcat:Distribution", "describedBy": "https://data.ny.gov/api/views/tppa-s6t6/columns.json", "describedByType": "application/json", "downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.json?accessType=DOWNLOAD", "mediaType": "application/json"}, {"@type": "dcat:Distribution", "describedBy": "https://data.ny.gov/api/views/tppa-s6t6/columns.xml", "describedByType": "application/xml", "downloadURL": "https://data.ny.gov/api/views/tppa-s6t6/rows.xml?accessType=DOWNLOAD", "mediaType": "application/xml"}], "identifier": "https://data.ny.gov/api/views/tppa-s6t6", "issued": "2020-02-05", "keyword": ["bus", "bus routes", "commendations", "commuter rail", "complaints", "customers", "customer service", "feedback", "lines", "lirr", "long island rail road", "metro-north", "metro-north railroad", "mnr", "mta bus", "mta bus company", "new york city transit", "nyct", "routes", "sir", "staten island railway", "subway", "subway lines"], "landingPage": "https://data.ny.gov/d/tppa-s6t6", "modified": "2024-08-13", "publisher": {"@type": "org:Organization", "name": "data.ny.gov"}, "theme": ["Transportation"], "title": "MTA Customer Feedback Data: 2014-2019"}