{"@type": "dcat:Dataset", "accessLevel": "public", "contactPoint": {"@type": "vcard:Contact", "fn": "Marcie.Castaneda@maryland.gov", "hasEmail": "mailto:no-reply@opendata.maryland.gov"}, "description": "Customer Service Report - Conclusion Page - \nOverall, our FY21 Customer Service Satisfaction outpaced our efforts in FY20. We will continue to make strides that provide Marylanders with high quality customer service in FY22 and beyond.", "identifier": "https://opendata.maryland.gov/api/views/xjvk-pu95", "issued": "2021-11-16", "landingPage": "https://opendata.maryland.gov/d/xjvk-pu95", "modified": "2021-11-16", "publisher": {"@type": "org:Organization", "name": "opendata.maryland.gov"}, "title": "Conclusion"}