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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    Utility Customer Service Performance Indicators: Beginning 2009

    Metadata Updated: March 28, 2026

    Summary of the NYS gas and electric utilities’ customer service performance indicators for each of the last three calendar years. Reported by the utilities on a uniform basis, these performance indicators allow comparative analysis of customer service, identification of overall trends in customer service, and identification of service deficiencies.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 12, 2020
    Metadata Updated Date March 28, 2026

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 12, 2020
    Metadata Updated Date March 28, 2026
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/rnus-dqn7
    Data First Published 2020-11-12
    Data Last Modified 2026-03-23
    Category Energy & Environment
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id ff8f3a99-75e7-4001-ad37-c6b8d027e534
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/rnus-dqn7
    Source Datajson Identifier True
    Source Hash 6a967b2f4b8f8cd38d955a693398f116110a6bb9fe945cb7ce9fe81d6571082c
    Source Schema Version 1.1

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