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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    Utility Company Customer Service Response Index (CSRI): Beginning 2005

    Metadata Updated: April 4, 2026

    The Customer Service Response Index tracks utility performance and identifies the current level of customer service and responsiveness delivered by each utility service provider under the Commission’s jurisdiction with respect to consumer complaints filed with the Commission.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 12, 2020
    Metadata Updated Date April 4, 2026

    Metadata Source

    Harvested from NY State JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 12, 2020
    Metadata Updated Date April 4, 2026
    Publisher data.ny.gov
    Maintainer
    Identifier https://data.ny.gov/api/views/w3b5-8aqf
    Data First Published 2021-04-07
    Data Last Modified 2026-04-01
    Category Energy & Environment
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.ny.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 19aad582-afb6-49b8-ae73-23346be1dee7
    Harvest Source Id 36f923f9-f915-42dc-a4de-1a5e3a17d284
    Harvest Source Title NY State JSON
    Homepage URL https://data.ny.gov/d/w3b5-8aqf
    Source Datajson Identifier True
    Source Hash 08f0969abc21af79098fd47b5ccb35988bcd4102314251adcf8b11839e293fc2
    Source Schema Version 1.1

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