Skip to main content
U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Skip to content

Try the next-generation Data Catalog at catalog-beta.data.gov and help shape it with your feedback.

  • Feedback
    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    CTM Customer Satisfaction Survey Results (2020 - 2024)

    Metadata Updated: February 25, 2026

    The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology

    This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: No license information was provided.

    Downloads & Resources

    Dates

    Metadata Created Date November 25, 2024
    Metadata Updated Date February 25, 2026

    Metadata Source

    Harvested from City of Austin Data.json

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 25, 2024
    Metadata Updated Date February 25, 2026
    Publisher data.austintexas.gov
    Maintainer
    Identifier https://data.austintexas.gov/api/views/pgyw-duef
    Data First Published 2024-10-11
    Data Last Modified 2026-02-23
    Category City Government
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.austintexas.gov/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 74991e41-844f-4b3a-9a27-d29be7e8c6ae
    Harvest Source Id 3b6df381-c8b4-40be-954e-84552dfba592
    Harvest Source Title City of Austin Data.json
    Homepage URL https://data.austintexas.gov/d/pgyw-duef
    Source Datajson Identifier True
    Source Hash 09a84695b4997e52d5a5a828f340f7fbb94f53b4e93b87c2425a95579b517af7
    Source Schema Version 1.1

    Didn't find what you're looking for? Suggest a dataset here.