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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    [Historical Only] 311 Top Articles Referenced (from Nov. 2017 to Oct 2023)

    Metadata Updated: September 27, 2025

    This report tracks the name and source/website of the articles referenced for each month shown. Titles with a department name at the end reflect information provided from the department website. The other articles are maintained by SF311 to supplement department data. Articles used by 311 in the course of creating service requests (such as graffiti handling processes) are not included. Metrics of knowledge use from September and October 2017 was inconsistent following the migration to a new system in September 2017. Additionally, the names of articles is different than article names prior to the upgrade. This dataset is updated monthly.

    Note - This is not up-to-date as of June 2023. We are working to fully load the full data in the near future. For historical data (Top Articles Referenced through Aug. 2017), go to: https://data.sfgov.org/City-Infrastructure/311-Top-Articles-Referenced-historical-through-Aug/hrr4-hjc6/data

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: See this page for license information.

    Downloads & Resources

    Dates

    Metadata Created Date November 10, 2020
    Metadata Updated Date September 27, 2025

    Metadata Source

    Harvested from SFO JSON

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date November 10, 2020
    Metadata Updated Date September 27, 2025
    Publisher data.sfgov.org
    Maintainer
    Identifier https://data.sfgov.org/api/views/3tsy-c2sd
    Data First Published 2023-10-13
    Data Last Modified 2025-09-22
    Category City Management and Ethics
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Metadata Catalog ID https://data.sfgov.org/data.json
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id 2610b135-2055-4200-85be-785b50441224
    Harvest Source Id 8507fa43-f429-4095-b732-2177330ce485
    Harvest Source Title SFO JSON
    Homepage URL https://data.sfgov.org/d/3tsy-c2sd
    License http://opendatacommons.org/licenses/pddl/1.0/
    Source Datajson Identifier True
    Source Hash 9aa9ad7f80fe1578562c133f157464471313e8c64f2146eaf64aece1724bd8ff
    Source Schema Version 1.1

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