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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov.

    311 Service and Information Requests

    Metadata Updated: April 13, 2026

    This represents all service and information requests since December 8th, 2014 submitted to Philly311 via the 311 mobile application, calls, walk-ins, emails, the 311 website or social media.

    Please note that this is a very large dataset. Unless you are comfortable working with APIs, we recommend using the visualization to explore the data.

    If you are comfortable with APIs, you can also use the API links to access this data. You can learn more about how to use the API at Carto’s SQL API site and in the CARTO guide in the section on making calls to the API.**

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. License: See this page for license information.

    Downloads & Resources

    Dates

    Metadata Created Date June 23, 2025
    Metadata Updated Date April 13, 2026

    Metadata Source

    Harvested from Phila data json

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date June 23, 2025
    Metadata Updated Date April 13, 2026
    Publisher City of Philadelphia
    Maintainer
    Identifier 311-service-and-information-requests
    Data Last Modified R/P1D
    Public Access Level public
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Harvest Object Id 75683d9c-327e-4123-8d21-a369c4be030b
    Harvest Source Id 7154dab7-a9cc-48a0-9300-2d15e63fad34
    Harvest Source Title Phila data json
    License https://metadata.phila.gov/#help/help-faqs/what-are-the-terms-of-use/
    Old Spatial Philadelphia, Pennsylvania
    Source Datajson Identifier True
    Source Hash f679c3dafda11bfebf17ac7f698dcaae3a69f223dc7d10248df653f3027c8b3b
    Source Schema Version 1.1
    Spatial

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