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    • This is a Non-Federal dataset covered by different Terms of Use than Data.gov. See Terms

    1.04 Fire Services Customer Survey (detail)

    Metadata Updated: April 12, 2026

    The Tempe Fire Medical Rescue Department (TFMR) is an “all hazards” department that responds to all types of calls for service. The City of Tempe collects data from an annual Community Survey and the monthly TFMR Customer Service Survey to gauge resident perceptions about the quality and satisfaction of city services, programs and direction. The survey results help to determine priorities for the community as part of the City's ongoing strategic management process.
    This page provides data for the Fire Services Satisfaction performance measure. 
    The performance measure dashboard is available at 1.04 Fire Services Satisfaction
    Includes detailed responses to Tempe Fire Medical Rescue Customer Satisfaction Survey.
    Surveys involving medical patients are sent out weekly to Tempe Medical Fire Rescue patients who provided email address at time of treatment. Results are calculated monthly for the prior months responses for review by Tempe Fire Medical Rescue administrators.
    Respondents are asked to answer several questions about their experience. Detailed information about the questions are included in the data dictionary for this dataset.
    Additional Information
    Source: Tempe Fire Medical Rescue Customer Satisfaction Survey Contact: Wydale Holmes / Hans Silberschlag (Fire Customer Survey) Contact E-Mail: wydale_holmes@tempe.gov Data Source Type: Excel Preparation Method: Data downloaded from website (Survey Monkey) Publish Frequency: Monthly (Fire Customer Survey) Publish Method: Manual Data Dictionary

    Access & Use Information

    Public: This dataset is intended for public access and use. Non-Federal: This dataset is covered by different Terms of Use than Data.gov. See Terms License: Creative Commons Attribution

    Downloads & Resources

    Dates

    Metadata Created Date October 25, 2024
    Metadata Updated Date April 12, 2026

    Metadata Source

    Harvested from City of Tempe Data.json Harvest Source

    Other Data Resources

    Additional Metadata

    Resource Type Dataset
    Metadata Created Date October 25, 2024
    Metadata Updated Date April 12, 2026
    Publisher City of Tempe
    Maintainer
    Identifier https://www.arcgis.com/home/item.html?id=744963c36de8447195a0461b8beb435a&sublayer=0
    Data First Published 2024-10-17T18:34:29.000Z
    Data Last Modified 2026-04-07T22:28:30.571Z
    Category geospatial
    Public Access Level public
    Metadata Context https://project-open-data.cio.gov/v1.1/schema/catalog.jsonld
    Schema Version https://project-open-data.cio.gov/v1.1/schema
    Catalog Describedby https://project-open-data.cio.gov/v1.1/schema/catalog.json
    Harvest Object Id d769fbac-d223-4814-8e2b-c8c92bcbfdd6
    Harvest Source Id ceea1675-8276-45f1-b45c-bb28dba71955
    Harvest Source Title City of Tempe Data.json Harvest Source
    Homepage URL https://data.tempe.gov/datasets/tempegov::1-04-fire-services-customer-survey-detail-1
    License https://creativecommons.org/licenses/by/4.0
    Metadata Type geospatial
    Old Spatial -113.8081,-90.0000,-110.2487,90.0000
    Source Datajson Identifier True
    Source Hash 45bf51149af4613ed5d6ea7768db554b4aea66a5f79ed436f4b22897a642a0b6
    Source Schema Version 1.1
    Spatial {"type": "Polygon", "coordinates": -113.8081, -90.0000, -113.8081, 90.0000, -110.2487, 90.0000, -110.2487, -90.0000, -113.8081, -90.0000}

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